Data Deletion Request
How to request deletion of your personal data from NuevoDrive
Data Controller: ClauseCatch AI LLC (EIN: 33-4452859), Los Angeles, California, USA operates NuevoDrive services.
How to Request Data Deletion
If you would like to request deletion of your personal data from NuevoDrive, please follow these steps:
Email Request
Send an email to:
Subject: Data Deletion Request
Include: Your full name and the email address associated with your NuevoDrive account
What Data Will Be Deleted
Upon receiving your verified deletion request, we will permanently remove:
- Personal Information: Name, email, phone number, addresses
- Application Data: Loan applications, financial information, documents
- Account Data: Login credentials, preferences, settings
- Communication Records: Chat logs, email correspondence, support tickets
- Usage Data: Website activity, application interactions
Processing Timeline
1
Verification (1-2 business days)
We verify your identity and account ownership
We verify your identity and account ownership
2
Deletion (3-5 business days)
Complete removal from all systems and backups
Complete removal from all systems and backups
Important Notes
Before Requesting Deletion:
- Data deletion is permanent and irreversible
- Active loan applications may need to be completed or cancelled first
- Some data may be retained for legal compliance (7 years for financial records)
- You can request a copy of your data before deletion
Legal Basis
This deletion process complies with:
- GDPR Article 17: Right to erasure ("right to be forgotten")
- CCPA Section 1798.105: Consumer's right to delete personal information
- Mexican Federal Data Protection Law: Rights of data subjects
Alternative Contact Methods
Email (Primary)
patrick.calderon@gmail.com
Privacy Contact
auto@nuevodrive.com
Your Privacy Rights: We respect your right to control your personal data and will process all deletion requests promptly and completely.